The combined research gives a full and true picture of the consumer-customer-employee

WHY SHOULD YOU WORK WITH US?

EXPERIENCE

We have carried out hundreds of research projects both on the Polish and international market.

KNOWLEDGE

For many years we have been collecting and processing survey data, so our knowledge of CX and EX areas is constantly expanding.

HUMAN FACTOR

We know that our customers face new challenges every day, so we do not throw additional logs under feet during the cooperation.

FLEXIBILITY

We know that everyone is talking about it, so do we. 😊 For each member of our team, an individual approach to our clients’ needs is a priority.

Experience Institute is a single body where every day the perspectives of quantitative and qualitative researchers meet, while helping to solve our clients’ business problems.

18

years of experience

1500

completed research projects

4

team members who changed jobs but… came back to us

150

public publications (books, articles, reports)

WHY DO WE DARE TO CALL OURSELVES AN INSTITUTE?

Because not only we do ad-hoc quantitative and qualitative research, cyclic surveys of customer satisfaction and employee satisfaction and engagement, but more importantly: we create knowledge and share it to help companies understand people.

We publish reports from our own internal research. On the basis of many years of research we have created a typology of employees, which we use as an analytical tool ).


You can learn more about employee typology by writing to us. We would be happy to send you our free studies. You can also find out more about the Employees’ Pover Survey® typology at https://inwestorwkapitalludzki.pl/ and in the book by our experts and researchers „From Locomotives to Lost – what types of employees we have and how to deal with them”. (published in January 2020).

OUR CLIENTS

Our clients are companies operating on the Polish market, as well as those with international reach.

OUR TEAM

Michał Łysik

Director of Research and Sales

He loves to travel, and one of his favourite destinations in London is the West End. He can absorb musical content for hours there 🙂

At work he co-creates new solutions for clients and develops existing products.

Ewelina Kapusta

Key Account Manager

In daily work, the master of direct selling. After work, the mother of Iga and Martyna, who present her with new challenges every day. She loves marketing research projects, both quantitative and qualitative. She is also responsible for certification projects.

Błażej Małecki

Project coordinator

In free time he likes playing beach volleyball and spending time outdoors during weekend trips. At work he is responsible for working with clients and coordinating research projects.

Wojciech Bodzan

Research Project Manager

He has a very complicated personality. Even in the computer he has two identities. He is currently working hard on his personal development and transition from SPSS to the programming language R.

Anna Szymczak

Research Project Manager

One of her biggest concerns is the fact that during her life she will not be able to read all the books she would like 🙂 At work, she supports everyone with her knowledge of HR research and customer satisfaction surveys. She has over 8 years of experience in HR research and consulting.

Agnieszka Radomska

Research Project Manager

She has over 10 years of experience in quantitative research and academic projects. She is a fan of animals, Italian cuisine and skis.

Katarzyna Deleżuch

Research Project Manager

An economist by education, a qualitative researcher by calling, a passionate surfer. You can look for her anywhere, with a high probability in one of three places: at the Faculty of Economics of the University of Warsaw (an everlasting student), in the home of strangers (as a researcher, explorer of insights), or… on a wave of the Atlantic Ocean surfing on a board.

Grzegorz Samonek

Research Project Manager

A fan of board games and video games, for which he is starting to lack space in his apartment. Apart from games, he loves everything connected with the Far East – from the kitchen, through (pop)culture, to the delightful nature. In the meantime, he carries out quantitative and qualitative research 🙂 He believes that only the combination of both methods gives a complete picture of the problem.

en_GBEnglish
pl_PLPolish en_GBEnglish

Zapytaj o ofertę

Wypełnij poniższy formularz aby otrzymać szczegółową ofertę badań od jednego z doświadczonych Account Managerów