The combined quantitative and qualitative research gives a full and true picture of the consumer-customer-employee

WHY SHOULD YOU WORK WITH US?

EXPERIENCE

We have carried out hundreds of research projects both on the Polish and international market.

KNOWLEDGE

For many years we have been collecting and processing survey data, so our knowledge of CX and EX areas is constantly expanding.

HUMAN FACTOR

We know that our customers face new challenges every day, so we do not throw additional logs under feet during the cooperation.

FLEXIBILITY

Wiemy, że wszyscy o tym mówią, my również 😊 dla każdego członka naszego zespołu indywidualne podejście do potrzeb naszych Klientów jest priorytetem.

Experience Institute is a single body where every day the perspectives of quantitative and qualitative researchers meet, while helping to solve our clients’ business problems.

years of experience

1500

completed research projects

team members who changed jobs but… came back to us

150

public publications (books, articles, reports)

WHY DO WE DARE TO CALL OURSELVES AN INSTITUTE?

Because not only we do ad-hoc quantitative and qualitative research, cyclic surveys of customer satisfaction and employee satisfaction and engagement, but more importantly: we create knowledge and share it to help companies understand people.

We publish reports from our own internal research. On the basis of many years of research we have created a typology of employees, which we use as an analytical tool (The diagram beside is an illustration of it ).

You can learn more about employee typology by writing to us. We would be happy to send you our free studies. You can also find out more about the Employees’ Pover Survey® typology at https://inwestorwkapitalludzki.pl/ and in the book by our experts and researchers „From Locomotives to Lost – what types of employees we have and how to deal with them”. (published in January 2020).